作者
Prasanth Senthan, RMKT Rathnayaka, Banujan Kuhaneswaran, BTGS Kumara
发表日期
2021/4/21
研讨会论文
2021 IEEE International IOT, Electronics and Mechatronics Conference (IEMTRONICS)
页码范围
1-7
出版商
IEEE
简介
Maintaining a customer base at a feasible rate is considered important in most business organizations since customers are the precious asset of the business sector. It is a vital task to retain the customers at a steady level in any business enterprise for the overall stability of its business activities. Sufficient pieces of evidence in this connection have been gathered to prove that the telecommunication industry is the most affected field of business by the tendency of the customers to shift towards alternative service providers. Therefore, a distinctive effort has been made to design this specific forecasting method is carried out utilizing a combination of a properly approachable method aiming at clarifying the probability of the above-mentioned tendency of the clients seeking an alternative service provider in the industry. In this attempt, a data set that included 10, 000 postpaid consumer particulars including 20 attributes …
引用总数
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P Senthan, R Rathnayaka, B Kuhaneswaran… - 2021 IEEE International IOT, Electronics and …, 2021