作者
Arpan Kumar Kar, Shalini Nath Tripathi, Nishtha Malik, Shivam Gupta, Uthayasankar Sivarajah
发表日期
2023/8
期刊
Annals of Operations Research
卷号
327
期号
2
页码范围
713-734
出版商
Springer US
简介
Misinformation or fake news has had multifaceted ramifications with the onset of the Covid-19 pandemic, creating widespread panic amongst people. This study investigates the impact of misinformation/ fake news (on internet platforms) on consumer buying behavior, impact of fear (created by fake news) on hoarding of essential products and consumer spending and finally impact of misinformation-induced panic buying on supply chain disruptions. It draws upon the consumer decision theory and the cognitive load theory for explaining the psychological and behavioral responses of consumers. The study follows an inductive approach towards theory building using a multi-method approach. Initially, a qualitative research method based on interviews followed by text-mining has been used followed by analysis using python for topic modelling using Latent Dirichlet Allocation (LDA). The findings revealed several …
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