作者
Katerina Zabrodska, Constance Ellwood, Sara Zaeemdar, Jiri Mudrak
发表日期
2016/3/14
期刊
Culture and organization
卷号
22
期号
2
页码范围
136-157
出版商
Routledge
简介
This study explores the micro-level processes sustaining hostile workplace behaviour at the level of interactions between targets and actors. Drawing on Weick's [1995. Sensemaking in Organizations. Thousand Oaks, CA: Sage] sensemaking theory, the study examined how targets and actors of workplace bullying made sense of each other's behaviours during first occasions of hostility. An analysis of collective biography stories of hostility in academia showed that targets experienced destabilisation of identity, positioned actors as arbiters of adequacy, and engaged in self-undermining. Actors' stories revealed not only moral condemnation of targets, failure to recognise the injury caused, but also precarious emotions, which could have subverted harmful behaviours. Based on these findings, the authors argue that understanding target and actor sensemaking is vital since it appears to contribute to power differentials …
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