作者
Anjana Susarla, Jeong-Ha Oh, Yong Tan
发表日期
2016/1/2
期刊
Journal of Management Information Systems
卷号
33
期号
1
页码范围
139-170
出版商
Routledge
简介
Motivated by the rise of social media platforms that achieve a fusion of content and community, we consider the role of word-of-mouth communications (WOM) structured through a network. Using a data set from YouTube, we examine how cascades of WOM interactions enhance the popularity of videos. We first estimate the impact of channel influence and other network parameters in initiating WOM communications. The probit estimation considers the selection effect in videos that are likely to be associated with a greater propensity to trigger WOM. We find that factors related to a channel’s ability to be a connector and a translator is most likely to result in the incidence of WOM. We then examine how cascades of WOM conversations have persistent impacts on subsequent video popularity. Empirically, the main issue here is heterogeneity in the epidemic potential of a video. Since the threshold might vary across …
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