作者
Kashif Farhat, Sany Sanuri Mohd Mokhtar, Salniza Md Salleh
发表日期
2020
期刊
Market-Tržište
卷号
32
期号
2
页码范围
147-168
简介
Purpose–The study aims to theoretically establish brand personality, brand experience, brand attributes, and brand affect as antecedents of brand engagement. Additionally, this study seeks to enhance customer-based brand equity and relationship marketing theories in relation to brand engagement behavior.
Design/methodology/approach–Through a survey questionnaire, 426 responses were collected from automobile customers. Following the multistage cluster sampling technique, respondents were contacted through the mall intercept method. The respondents’ data was analyzed through PLS-SEM path modeling using the disjoint two-stage approach.
Findings and implications–Brand personality, brand experience, brand attributes, and brand affect sig-
引用总数
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