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Understanding the users' needs is important for designing an application that provides a good usage experience. One can use design thinking (DT) to help identify those needs. Persona is a technique used in DT to support the requirements elicitation by describing user profiles. Nevertheless, the persona descriptions created using a traditional template may include many details about the users that are not relevant to the application design. To overcome this limitation, the authors proposed the PATHY technique to guide software engineers in creating and describing more useful personas, i.e. personas with information that is more relevant to the application design. They conducted an experiment to compare PATHY to another persona‐based technique which uses a traditional template and also supports the representation of the application's requirements. In this study, they assessed which of the two techniques …