作者
Mairead Murphy, Lauren J Scott, Chris Salisbury, Andrew Turner, Anne Scott, Rachel Denholm, Rhys Lewis, Geeta Iyer, John Macleod, Jeremy Horwood
发表日期
2021/3/1
期刊
British Journal of General Practice
卷号
71
期号
704
页码范围
e166-e177
出版商
British Journal of General Practice
简介
Background
To reduce contagion of COVID-19, in March 2020 UK general practices implemented predominantly remote consulting via telephone, video, or online consultation platforms.
Aim
To investigate the rapid implementation of remote consulting and explore impact over the initial months of the COVID-19 pandemic.
Design and setting
Mixed-methods study in 21 general practices in Bristol, North Somerset and South Gloucestershire.
Method
Longitudinal observational quantitative analysis compared volume and type of consultation in April to July 2020 with April to July 2019. Negative binomial models were used to identify if changes differed among different groups of patients. Qualitative data from 87 longitudinal interviews with practice staff in four rounds investigated practices’ experience of the move to remote consulting, challenges faced, and solutions. A thematic analysis utilised Normalisation Process Theory …
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M Murphy, LJ Scott, C Salisbury, A Turner, A Scott… - British Journal of General Practice, 2021