作者
Saumyaranjan Sahoo
发表日期
2021/1/19
期刊
Benchmarking: An International Journal
卷号
28
期号
1
页码范围
131-165
出版商
Emerald Publishing Limited
简介
Purpose
The main purpose of this study is to understand how collective operational practices are adapted or stimulated by a firm's competitive strategy.
Design/methodology/approach
This study employed a data set drawn from 124 plant managers and directors of Indian manufacturing firms. Multiple regression was used to examine the impact of operational practices of lean, total quality management (TQM) and supply chain management (SCM) within competitive clusters of cost leadership, differentiation and focus strategy.
Findings
Results of the study show that the pattern of impact of operational practices on firm's performance varies according to type of the competitive strategy employed. All the three competitive strategy clusters have reported that TQM is the most important trigger for Indian manufacturing firms with relative effect of TQM practices on firm's performance being higher than that of lean and SCM …
引用总数
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