作者
Sarah Nouri, Courtney R Lyles, Elizabeth B Sherwin, Magdalene Kuznia, Anna D Rubinsky, Kathryn E Kemper, Oanh K Nguyen, Urmimala Sarkar, Dean Schillinger, Elaine C Khoong
发表日期
2023/9/5
期刊
JAMA Network Open
卷号
6
期号
9
页码范围
e2333944-e2333944
出版商
American Medical Association
简介
Importance
Telehealth implementation associated with the COVID-19 public health emergency (PHE) affected patient–clinical team interactions in numerous ways. Yet, studies have narrowly examined billed patient-clinician visits rather than including visits with other team members (eg, pharmacists) or between-visit interactions.
Objective
To evaluate rates of change over time in visits (in-person, telehealth) and between-visit interactions (telephone calls, patient portal messages) overall and by key patient characteristics.
Design, Setting, and Participants
This retrospective cohort study included adults with diabetes receiving primary care at urban academic (University of California San Francisco [UCSF]) and safety-net (San Francisco Health Network [SFHN]) health care systems. Encounters from April 2019 to March 2021 were analyzed.
Exposure
Telehealth implementation over 3 periods: pre-PHE (April 2019 to March …
学术搜索中的文章
S Nouri, CR Lyles, EB Sherwin, M Kuznia… - JAMA Network Open, 2023