作者
Khong Sin Tan, Siong Choy Chong, Binshan Lin, Uchenna Cyril Eze
发表日期
2010/1/5
期刊
Journal of enterprise information management
卷号
23
期号
1
页码范围
27-55
出版商
Emerald Group Publishing Limited
简介
Purpose
The purpose of this paper is to investigate the demographic characteristics of small and medium enterprises (SMEs) with regards to their patterns of internet‐based information and communications technology (ICT) adoption, taking into account the dimensions of ICT benefits, barriers, and subsequently adoption intention.
Design/methodology/approach
A questionnaire‐based survey is used to collect data from 406 managers or owners of SMEs in Malaysia.
Findings
The results reveal that the SMEs would adopt internet‐based ICT regardless of years of business start‐up and internet experience. Some significant differences are spotted between manufacturing and service SMEs in terms of their demographic characteristics and internet‐based ICT benefits, barriers, and adoption intention. Both the industry types express intention to adopt internet‐based ICT, with the service‐based SMEs demonstrating …
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