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The primary objective of most e-governments is to better serve citizens, however, very little has been written on citizens’ likelihood to use e-government. This paper presents the citizens aspect of egovernment. The objective is to understand how citizens perceive e-government as a primary government interaction channel and the factors that affect their level of usage. The proposed conceptual model of citizen adoption of e-government integrates constructs from the Technology Acceptance Model (TAM)[1], trust and risk literature. The paper differentiates between citizen’s intention to get government information and citizen’s intention to conduct government transactions on e-government website. The model will assist governments in increasing citizens’ adoption of their online services. In addition, it will fill the gap in the literature by providing a unique model of citizens’e-government adoption especially considering trust and risk issues.