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This article presents a study of the benefits obtained from applying product configuration systems based on a case study in four industry companies. The impacts are described according to main objectives in literature for implementing product configuration systems: lead time in the specification processes, on-time delivery of the specifications, resource consumption for making specifications, quality of specifications, optimization of products and services, and other observations.

The purpose of the study is partly to identify specific impacts observed from implementing product configuration systems in industry companies and partly to assess if the objectives suggested are appropriate for describing the impact of product configuration systems and identifying other possible objectives. The empirical study of the companies also gives an indication of more overall performance indicators being affected by the use of product configuration systems eg increased sales, decrease in the number of SKU’s, improved ability to introduce new products, and cost reductions.