作者
Jiangchi Zhang, Chaowu Xie, Jianying Wang, Alastair M Morrison, J Andres Coca-Stefaniak
发表日期
2020/11/13
期刊
International Journal of Contemporary Hospitality Management
卷号
32
期号
11
页码范围
3365-3389
出版商
Emerald Publishing Limited
简介
Purpose
The purpose of this paper is to examine the effect of hotel safety leadership on employee safety behavior during the COVID-19 pandemic, and the mediation role of belief restoration and the moderation role of perceived risk between safety leadership and behavior were also investigated.
Design/methodology/approach
The COVID-19 outbreak served as the background for a questionnaire survey of 23 hotels in China with 1,594 valid responses being received. The statistical analysis techniques used were exploratory and confirmatory factor analysis, correlation analysis, structural equation modeling and hierarchical regression.
Findings
The results showed that: hotel safety leadership positively affected employee safety behavior (compliance, participation and adaptation); belief restoration partially mediated the influence of safety leadership on safety behavior; and perceived risk negatively moderated the …
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J Zhang, C Xie, J Wang, AM Morrison… - International Journal of Contemporary Hospitality …, 2020