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Mobility as a Service (MaaS) is a relatively recent mobility concept, which has the potential to contribute to a more sustainable transport system. The starting point for its success is to acquire a deeper understanding of the key actors’ motives, expectations, perceptions and concerns. To this end, this paper applies a mixed-methods approach, using qualitative and quantitative research to collect and analyze data from key MaaS-related stakeholders and end-users. In particular, workshops with stakeholders and focus groups with end-users were conducted in two European metropolitan areas, Budapest in Hungary and Greater Manchester in the United Kingdom. In addition, an on-line questionnaire survey was launched to collect quantitative data from end-users. Stakeholders’ and end-users’ perspectives on different MaaS-related aspects are collected and analyzed. Our analysis indicates that stakeholders are highly …