作者
Madugoda Gunaratnege Senali, Mohammad Iranmanesh, Fatin Nadzirah Ismail, Noor Fareen Abdul Rahim, Mana Khoshkam, Maryam Mirzaei
发表日期
2023/7/21
期刊
International Journal of Human–Computer Interaction
卷号
39
期号
12
页码范围
2361-2373
出版商
Taylor & Francis
简介
This study aims to investigate the determinants of intention to use e-wallets. Drawing on the technology acceptance model (TAM), the conceptual framework was developed. The study extends the TAM in the context of e-wallets, by testing the influences of product-related factors namely perceived compatibility, perceived risk, and perceived emotions and investigating the moderating impacts of personal innovativeness and propensity to trust. To conduct an empirical study, the data were collected from Malaysian individuals with no experience with e-wallets using an online survey. Data from 374 participants were obtained and analyzed using the partial least squares technique. The results showed that perceived usefulness, perceived ease of use, perceived risk, and perceived emotions significantly influence intention to adopt e-wallet. Although personal innovativeness negatively moderates the effect of perceived …
引用总数
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