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The success of any project lies in its acceptance by the end users. For novel initiatives, user acceptance is an even greater risk than for other, ordinary, normal projects. For a novelty to be accepted by users, adopted by other organisations, economic actors and widely used, it needs to be a resounding success. Innovative initiatives affect all sectors of the economy, and education is no exception. The aim of this paper is to illustrate the role of innovative projects and their perception by users through the example of a project considered to be an international example. The project will be presented from the users’ point of view, from the stakeholders’ point of view, through some characteristics of the project scope, highlighting the factors that make it usable and attractive, based on the results of a questionnaire survey.