作者
Manuel Alector Ribeiro, Kyle M Woosnam, Patricia Pinto, João Albino Silva
发表日期
2018
期刊
Journal of Travel Research
卷号
57
期号
3
页码范围
279-295
出版商
SAGE Publications
简介
This study proposes a theoretical model integrating two lines of tourism research: emotional solidarity and destination loyalty. In order to test the proposed model, a survey of visitors to Cape Verde islands was undertaken. Structural equation modeling and moderated mediation analysis were implemented to assess the relationships involving visitors’ emotional solidarity with residents, satisfaction, and destination loyalty. The three dimensions of emotional solidarity were considered in the study: feeling welcomed, sympathetic understanding, and emotional closeness. Results indicate that visitors’ feeling welcomed and sympathetic understanding directly influence loyalty. In particular, the relationships involving visitors’ feeling welcomed by residents, emotional closeness with residents, and sympathetic understanding with residents and loyalty were all mediated by satisfaction. Additionally, gender was found to …
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