作者
Talat Islam, Mubbsher Munawar Khan, Fida Hussain Bukhari
发表日期
2016/4/11
期刊
The learning organization
卷号
23
期号
2/3
页码范围
156-169
出版商
Emerald Group Publishing Limited
简介
Purpose
The purpose of this paper is to examine the association among organizational learning culture (OLC), psychological empowerment (PE), affective commitment (AC), organizational citizenship behavior and turnover intention.
Design/methodology/approach
This study was undertaken via a questionnaire conducted among Malay-Chinese working in banking and insurance sector of Malaysia.
Findings
PE and OLC were found to influence employee’s citizenship behavior toward their organization and turnover intention. In addition, AC was found to perform the role of mediator between them.
Research Limitations/implications
The study used self-reported data based on a cross-sectional survey. The study has implications for the managers.
Practical Implications
OLC and PE were found to influence turnover intention directly and indirectly, providing an avenue of approach for managers to retain its key employees …
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