作者
Thien Duc Nguyen, Phillip Rieger, Roberta De Viti, Huili Chen, Björn B Brandenburg, Hossein Yalame, Helen Möllering, Hossein Fereidooni, Samuel Marchal, Markus Miettinen, Azalia Mirhoseini, Shaza Zeitouni, Farinaz Koushanfar, Ahmad-Reza Sadeghi, Thomas Schneider
发表日期
2022
研讨会论文
31st USENIX Security Symposium (USENIX Security 22)
页码范围
1415-1432
简介
With the worldwide COVID-19 pandemic in 2020 and 2021 necessitating working from home, corporate Virtual Private Networks (VPNs) have become an important item securing the continued operation of companies around the globe. However, due to their different use case, corporate VPNs and how users interact with them differ from public VPNs, which are now commonly used by end-users.
In this paper, we present a first explorative study of eleven experts' and seven non-experts' mental models in the context of corporate VPNs. We find a partial alignment of these models in the high-level technical understanding while diverging in important parameters of how, when, and why VPNs are being used. While, in general, experts have a deeper technical understanding of VPN technology, we also observe that even they sometimes hold false beliefs on security aspects of VPNs. In summary, we show that the mental models of corporate VPNs differ from those for related security technology, eg, HTTPS.
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TD Nguyen, P Rieger, R De Viti, H Chen… - 31st USENIX Security Symposium (USENIX Security …, 2022