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Advances in robotics and artificial intelligence promise major improvements for the value creation process of services. However, resistance to change and an increasing skepticism of the functional mechanisms of technological innovations impose a major challenge for the consumer adoption of artificial intelligence services. The present research addresses this challenge by investigating consumer trust and acceptance of artificial intelligence agents across different services scenarios and service domains (health, legal and retail). In an experimental 2x3x2x3 mixed design, participants were presented with hypothetical service scenarios that were manipulated in terms of the stakes