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The statistical analysis of highway incident duration has become an increasingly import research topic due to the impact that highway incidents (vehicle accidents and disablements) have on traffic congestion. In addition, there is a growing need to evaluate incident management programs that seek to reduce incident duration and incident-induced traffic congestion. We apply hazard-based duration models to statistically evaluate the time it takes detect/report, respond to, and clear incidents. Two-year data from Washington State's incident response team program were used to estimate the hazard models. The model estimation results show that a wide variety of factors significantly affect incident times (i.e. detection/reporting, response, and clearance times), and that different distributional assumptions for the hazard function are appropriate for the different incident times being considered. It was also found that the …