作者
Natalia Kryvinska
发表日期
2012/12
期刊
Journal of Service Science Research
卷号
4
页码范围
235-269
出版商
The Society of Service Science
简介
Contemporary service enterprises face challenges of the rapidly evolving technologies and business environments. Thus, the precise analysis and the accurate planning can be a key to the selection of the “right” strategies for IT investments and the implementation of any new technologies. Consequently, the purpose of this paper is to contribute to the profiling and development a “Fail-safe” (i.e., Consistent) Service-oriented formal model to support architectural decisions in service enterprise planning, and dynamic business activities managing by “Fault-tolerant” design. Furthermore, the objective is to construct a “process/formal model” that can be applied by services providers in assignments concerning enterprise architecture, or IT architecture, planning and development. And, in turn, the goal of the “process/formal model” is to cover both areas of activity: the planning and enterprise processes effective …
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