作者
Fátima Leal, Benedita Malheiro, Juan Carlos Burguillo
发表日期
2019/3
来源
Wiley interdisciplinary reviews: data mining and knowledge discovery
卷号
9
期号
2
页码范围
e1296
出版商
Wiley Periodicals, Inc
简介
Crowdsourcing has become an essential source of information for tourism stakeholders. Every day, tourists leave large volumes of feedback data in the form of posts, likes, textual reviews, and ratings in dedicated crowdsourcing platforms. This behavior makes the analysis of crowdsourced information strategic, allowing the discovery of important knowledge regarding tourists and tourism resources. This paper presents a survey on the analysis and prediction of hotel ratings from crowdsourced data, covering both off‐line (batch) and on‐line (stream‐based) processing. Specifically, it reports multiple rating‐based profiling, recommendation, and evaluation techniques. While most of the surveyed works adopt entity‐based multicriteria profiling, prerecommendation filtering, and off‐line processing, the latest hotel rating prediction trends include feature‐based, trust and reputation modeling, postrecommendation filtering …
引用总数
2020202120222023202422561
学术搜索中的文章
F Leal, B Malheiro, JC Burguillo - Wiley interdisciplinary reviews: data mining and …, 2019