作者
Chinenye Gbemisola Okatta, Funmilayo Aribidesi Ajayi, Olufunke Olawale
发表日期
2024/4/26
期刊
Computer Science & IT Research Journal
卷号
5
期号
4
页码范围
1008-1030
简介
As organizations navigate the complexities of the digital age, the role of Human Resources (HR) is evolving to meet the demands of a digital workforce. This review explores the integration of Artificial Intelligence (AI) and Machine Learning (ML) in HR practices to enhance efficiency, effectiveness, and employee satisfaction in the digital era. AI and ML technologies offer HR departments the opportunity to streamline operations, improve decision-making processes, and enhance employee experiences. By leveraging AI and ML, HR professionals can automate routine tasks such as recruitment, onboarding, training, and performance evaluation, allowing them to focus on more strategic initiatives that drive organizational success. One of the key advantages of integrating AI and ML in HR practices is the ability to personalize employee experiences. These technologies can analyze large volumes of data to identify patterns and trends, enabling HR professionals to tailor programs and policies to meet the unique needs of individual employees. This personalization can lead to higher levels of employee engagement, satisfaction, and retention. Furthermore, AI and ML can help HR departments make more informed decisions by providing data-driven insights. These technologies can analyze employee data to identify areas for improvement, predict future trends, and develop strategies to address challenges proactively. By leveraging these insights, HR professionals can make strategic decisions that align with the organization's goals and objectives. However, integrating AI and ML in HR practices also presents challenges, such as data privacy concerns …
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