作者
Alpana Agarwal, Ravindra Ojha
发表日期
2023/12/5
期刊
The TQM Journal
卷号
35
期号
8
页码范围
2181-2202
出版商
Emerald Publishing Limited
简介
Purpose
Micro, Small, Medium Enterprises (MSMEs) are witnessing an accelerated transformation by the advent of Industry-4.0 (I4.0) in the post-pandemic period. It is offering promising customer responsiveness, competitiveness, business growth and sustainability and thereby, compelling its integration to MSMEs. Therefore, it is imperative for researchers to explore Industry 4.0 challenges and their specific implementation requirements and also provide useful insights to the stakeholders.
Design/methodology/approach
This research paper has identified, explained and analysed various determinants of the I4.0 implementation, in MSME context. Focus group approach has been applied for taking inputs from experts for developing the House of Quality (HOQ) tool of the Quality Function Deployment (QFD) methodology from the Total Quality Management (TQM) tool-box.
Findings
Based on the responses and after …
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