作者
Gaby Odekerken-Schröder, Cristina Mele, Tiziana Russo-Spena, Dominik Mahr, Andrea Ruggiero
发表日期
2020/8/25
来源
Journal of Service Management
卷号
31
期号
6
页码范围
1149-1162
出版商
Emerald Publishing Limited
简介
Purpose
Loneliness and isolation are on the rise, globally threatening the well-being across age groups; global social distancing measures during the COVID-19 crisis have intensified this so-called “loneliness virus”. The purpose of this paper is to develop an integrative framework and research agenda on the role of companion robots in mitigating feelings of loneliness.
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