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The use of touchscreen-based in-vehicle information systems (IVIS) is increasing. To ensure safe driving, it is important to evaluate IVIS task performance during driving situations. Therefore, we proposed a model to assess the task completion time (TCT) of IVIS tasks while driving using a keystroke-level modeling (KLM) technique. The basic assumptions and heuristic rules of driver behaviors were considered. In addition, based on the characteristics of visual and manual IVIS interactions, we determined the basic unit operators (i.e., visual, manual, and mental operators). User experiments were conducted to determine the individual execution times of unit tasks and to measure the TCT of IVIS tasks while driving. Based on the heuristic rules for model development and individual task execution times, we derive a predictive model for the TCT of IVIS tasks. We used a regression analysis to validate the modeling …