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With the latest developments in transportation technologies and services, the concept of MaaS has spawned its way, where consumers can purchase access to different modes and services owned and operated by several mobility service providers through a single integrated digital platform. Nonetheless, the MaaS ecosystem and benefits have not been fully understood yet, which varies case by case depending on the communities' behavioral responses. Qatar is known as one of the countries with a highly diverse population where many expatriate workers come from different cultures. This necessitates a comprehensive mobility arrangement given their various travel needs and diaries. To contribute to a comprehensive analysis of MaaS impact while taking into consideration societies' diversities, this paper aims to develop a framework to assist in evaluating and assessing MaaS design alternatives and their impact …