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There are a lot of results in the field of software engineering concerning how to represent systems and how to build a base for communication between the developer and the user of a software system (Walker et al., 1998). In order to manage the return on investment in ICT for education, here referred as a LMS, that is a TanSSe-L system, it is essential that the benefits, risks and cost effectiveness of using a new technology and new media are well understood in the context of application. An effective approach is to involve users in establishing the expected use of ICT for the benefit of education as well as in the development process.

The TanSSe-L system that was developed is for Tanzanian secondary school teachers and students, many of whom are not aware of the use of ICT in education. Modelling methodology is the best way to visualize the system to be designed. With modelling, complex and real-world systems are easily understood, qualities of the system are predicted and communication with stakeholders concerning the key characteristics is promoted (Brown, 2004). Models are developed as a way of creating a base for implementing and testing the physical system. Integration of focus group discussion as inspired by participatory action research methodology with MDA is of significance. Focus group discussion can easily be supported by modelling, when it comes to developing software for users.