作者
Maryam Zahabi, Carl Pankok Jr, Junho Park
发表日期
2020/4/1
来源
Applied ergonomics
卷号
84
页码范围
103041
出版商
Elsevier
简介
The objectives of this research were to: (1) identify Mobile Computer Terminal (MCT) human factors issues, (2) formulate guidelines and an enhanced MCT for improving interface design and implementation in police patrols, and (3) identify areas of future research to fill gaps in the literature. A systematic literature search was conducted leading to results categorized in four groups including: productivity, physical discomfort, interface usability, and driving distraction. Although MCT use has increased officer productivity, several usability issues need to be resolved. The MCT has also increased officer physical discomfort and distraction. MCT design and implementation guidelines that resolve human factors issues in police patrols were identified along with an enhanced design concept. Guidelines for MCT design were validated with an online survey completed by 81 police officers. Future research directions were …
引用总数
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