作者
John D Lee, Neville Moray
发表日期
1994/1/31
期刊
International Journal of Human-Computer Studies
卷号
40
期号
1
页码范围
153-184
出版商
Academic Press
简介
The increasing use of automation to supplant human intervention in controlling complex systems changes the operators' role from active controllers (directly involved with the system) to supervisory controllers (managing the use of different degrees of automatic and manual control). This paper examines the relationship between trust in automatic controllers, self-confidence in manual control abilities, and the use of automatic controllers in operating a simulated semi-automatic pasteurization plant. Trust, combined with self-confidence, predicted the operators' allocation strategy. A Multitrait-multimethod matrix and logit functions showed how trust and self-confidence relate to the use of automation. An ARMAV time series model of the dynamic interaction of trust and self-confidence, combined with individual biases, accounted for 60.9-86.5% of the variance in the use of the three automatic controllers. In general …
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