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Bug reports facilitate software development teams in improving the quality of software. These reports include significant information related to problems encountered within a software, possible enhancement suggestions, and other potential issues. Bug reports are typically complex and are too detailed; hence a lot of resources are required to analyze and process them manually. Moreover, it leads to delays in the resolution of high priority bugs. Accurate and timely processing of bug reports based on their category and priority plays a significant role in improving the quality of software maintenance. Therefore, an automated process of categorization and prioritization of bug reports is needed to address the aforementioned issues. Automated categorization and prioritization of bug reports have been explored recently by many researchers; however, limited progress has been made in this regard. In this research, we …