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Smart services are an important element of the smart cities and the Internet of Things (IoT) ecosystems where the intelligence behind the services is obtained and improved through the sensory data. Providing a large amount of training data is not always feasible; therefore, we need to consider alternative ways that incorporate unlabeled data as well. In recent years, deep reinforcement learning (DRL) has gained great success in several application domains. It is an applicable method for IoT and smart city scenarios where auto-generated data can be partially labeled by users' feedback for training purposes. In this paper, we propose a semisupervised DRL model that fits smart city applications as it consumes both labeled and unlabeled data to improve the performance and accuracy of the learning agent. The model utilizes variational autoencoders as the inference engine for generalizing optimal policies. To the …