查看文章

The paper aims to investigate the causes of quality failures in the construction of buildings. A survey was conducted to collect data from a random sample of building companies in Malaysia. Statistical analyses based on Chi-Square and on Relative Importance Index techniques were used to determine the significance of the findings and the relative importance of the failure causes. Among 15 causes of quality failures, the most frequent causes are “insufficient skill levels”,“inadequate reviews of the design and engineering drawings”, and “lack of site layout studies”. To overcome these failures, an influence diagram is developed, which attributes quality failures to the lack of implementation of cost of control activities. The outcome of this study clearly shows the importance of understanding the reasons of quality failures to employ remedial actions that can prevent recurrence of errors. Furthermore, this study provides …