作者
Gary A Klein, Roberta Calderwood, Anne Clinton-Cirocco
发表日期
1986/9
期刊
Proceedings of the human factors society annual meeting
卷号
30
期号
6
页码范围
576-580
出版商
Sage Publications
简介
The objective of this study was to examine the way decisions are made by highly proficient personnel, under conditions of extreme time pressure, and where the consequences of the decisions could affect lives and property. Fire Ground Commanders (FGCs), who are responsible for allocating personnel and resources at the scene of a fire, were studied using a critical incident protocol analysis. The major finding was that in less than 12% of the decision points was there any evidence of simultaneous comparisons and relative evaluation of two or more options. Instead the FGCs most commonly relied on their experience to directly identify the situation as typical and to identify a course of action as appropriate for that prototype. A Recognition Primed Decision (RPD) model is proposed which emphasizes the use of recognition rather than calculation or analysis for rapid decision making.
引用总数
198719881989199019911992199319941995199619971998199920002001200220032004200520062007200820092010201120122013201420152016201720182019202020212022202320243836856198151071811811161415152326292325554946495848486346424321
学术搜索中的文章
GA Klein, R Calderwood, A Clinton-Cirocco - Proceedings of the human factors society annual …, 1986