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This article reviews and analyzes the needs of Earth observation (EO) services' users, stakeholders, and beneficiaries. It identifies the key elements of the value chain of the European EO infrastructure and builds a comprehensive knowledgebase of those elements, represented as a relational database. The entities in the database are users, needs, services, and products. The database also includes connections between these entities-such as users to needs and products to services-via mapping tables. Leveraging data from the relevant policy and requirement documents as well as from research project reports, the database contains 63 users, 37 explicit needs, and 95 EO products across six Copernicus services.