作者
Asad Mohsin, Tim Lockyer
发表日期
2010/3/9
期刊
International Journal of Contemporary Hospitality Management
卷号
22
期号
2
页码范围
160-173
出版商
Emerald Group Publishing Limited
简介
The aim of the study is to assess the service quality perception of customers of luxury hotels, New Delhi in India and to help the hotel management identify areas that need attention to meet and exceed customer expectations.
引用总数
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学术搜索中的文章
A Mohsin, T Lockyer - International Journal of Contemporary Hospitality …, 2010