作者
Marcello Russo, Gazi Islam, Burak Koyuncu
发表日期
2017/9/1
期刊
Human Resource Management Review
卷号
27
期号
3
页码范围
507-520
出版商
JAI
简介
This article proposes a framework examining the impact of non-native accents on speakers' work and career outcomes, namely, career advancement and career satisfaction. Drawing on stigma theory, we present a conceptual model to assess cognitive, affective, and behavioral reactions towards non-native accents. We contend that speaking with a non-native accent is linked with (i) managers' perceptions of speakers' fluency, (ii) expectations concerning non-native speakers' performance abilities, (iii) positive regard in social interactions and (iv) supervision style towards speakers with non-native accents. Moreover, we suggest that speaking with a non-native accent may lead speakers to (i) feel excluded and devalued at work, and (ii) assume an avoidance approach at work. Together, these effects can create a self-fulfilling prophecy that negatively affects non-native speakers' work and career outcomes. We also …
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