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There is a growing demand, across the globe, for smart mobility solutions to reduce negative social, environmental and economic externalities of private automobile travel. Mobility-as-a-Service (MaaS) is an integrated system that through a single online interface enables commuters to plan, book, and pay for trips which utilise a range of mobility providers. MaaS has a unique characteristic to provide a system into which new service options can be integrated with traditional transportation modes. This makes MaaS a potential alternative to private vehicle ownership, and a means to overcome some of the negative externalities associated with automobile dependency. To realise this potential, many cities have implemented—or are in the process of implementing—MaaS trials to better understand how this service will function within cities. This paper utilises a systematic literature review to extract insights, and develops a …