作者
Johan Holmqvist, Johan Wenngren, Åsa Ericson, Christian Johansson, Peter Thor
发表日期
2011
研讨会论文
Functional Thinking for Value Creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th-6th, 2011
页码范围
201-206
出版商
Springer Berlin Heidelberg
简介
An extension towards service provision takes place in manufacturing industry. Inclusion of softer service aspects indicates that the common view on knowledge management to control and monitor a technical process have limitations. Sharing expertise is an additional way of managing knowledge particularly with the intentions to make experience based knowledge organizational available. By studying product developers’ daily work, especially how they perceive that they apply and share knowledge, we problematize knowledge activities in product-service development to discuss the established knowledge management activities. The paper suggests some considerations to support the development of a knowledge base for product-service design.
引用总数
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J Holmqvist, J Wenngren, Å Ericson, C Johansson… - Functional Thinking for Value Creation: Proceedings of …, 2011