作者
Jahna Otterbacher, Matthew A Shapiro, Libby Hemphill
发表日期
2013
期刊
Journal of Contemporary Eastern Asia
卷号
12
期号
1
页码范围
5-20
出版商
World Association for Triple Helix and Future Strategy Studies
简介
Social media holds the potential to facilitate vertical political communication by giving citizens the opportunity to interact directly with their representatives. However, skeptics claim that even when politicians use “interactive media,” they avoid direct engagement with constituents, using technology to present a façade of interactivity instead of a genuine dialogue. This study explores how elected officials in three regions of the world are using Twitter to interact with the public. Using the Twitter activity of 15 officials over a period of six months, we show that in addition to the structural features of Twitter that are designed to promote interaction, officials rely on language to foster or to avoid engagement. We also provide evidence that the existence of interactive features does not guarantee interactivity.
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