作者
Qiaoning Zhang, Connor Esterwood, Anuj K Pradhan, Dawn Tilbury, X Jessie Yang, Lionel P Robert
发表日期
2023/8/4
期刊
IEEE Access
出版商
IEEE
简介
Explanations — reasons or justifications for action — are being used to promote the acceptance of automated vehicles (AVs). Yet, it is unclear whether and how the modality of explanation affects its effectiveness. Despite its importance in the technology acceptance literature, the impact of technology suspicion on the adoption of AVs is yet to be fully examined. To expand our understanding of AV explanation, we conducted a within-subjects experiment with 32 participants using a high-fidelity driving simulator. Four conditions were presented to participants: (1) auditory explanation with a non-driving-related task (NDRT), (2) auditory explanation without NDRT, (3) visual explanation with NDRT, and (4) visual explanation without NDRT. The results indicate that auditory explanations are more effective in reducing anxiety and unsafety perception for high-suspicion individuals, especially in the absence of NDRT …
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