作者
Bengt B Arnetz
发表日期
1999/8/1
期刊
International Journal for Quality in Health Care
卷号
11
期号
4
页码范围
345-351
出版商
Oxford University Press
简介
Objectives.To study how medical professionals perceived recent organizational changes and financial cut-backs in terms of organizational and health care quality.
Design.A cross-sectional questionnaire survey.
Setting.County council of Stockholm.
Participants.A random sample (n=936; 70% response rate) of physicians and nurses employed by the county council of Stockholm.
Main outcome measures.Staff perception of how recent changes impacted on staff-perceived quality of care, staffs' skills development, management, and perceived organizational efficacy.
Results.Over 60% of the respondents rated that patients' access to health care had diminished as a result of ongoing changes. A similar percentage also perceived a decline in the quality of health care delivered in general. However, fewer staff rated a decline during the last year in the quality …
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