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The fast-paced growth of artificial intelligence applications provides unparalleled opportunities to improve the efficiency of various systems. Such as the transportation sector faces many obstacles following the implementation and integration of different vehicular and environmental aspects worldwide. Traffic congestion is among the major issues in this regard which demands serious attention due to the rapid growth in the number of vehicles on the road. To address this overwhelming problem, in this article, a cloudbased intelligent road traffic congestion prediction model is proposed that is empowered with a hybrid Neuro-Fuzzy approach. The aim of the study is to reduce the delay in the queues, the vehicles experience at different road junctions across the city. The proposed model also intended to help the automated traffic control systems by minimizing the congestion particularly in a smart city environment where observational data is obtained from various implanted Internet of Things (IoT) sensors across the road. After due preprocessing over the cloud server, the proposed approach makes use of this data by incorporating the neuro-fuzzy engine. Consequently, it possesses a high level of accuracy by means of intelligent decision making with minimum error rate. Simulation results reveal the accuracy of the proposed model as 98.72% during the validation phase in contrast to the highest accuracies achieved by state-of-the-art techniques in the literature such as 90.6%, 95.84%, 97.56% and 98.03%, respectively. As far as the training phase analysis is concerned, the