作者
Muhammad Ashraf, Jamil Ahmad, Asad Afzal Hamyon, Muhammad Ramzan Sheikh, Wareesa Sharif
发表日期
2020/1/1
期刊
Cogent Business & Management
卷号
7
期号
1
页码范围
1735693
出版商
Cogent
简介
This study aims to extend expectation-confirmation model (ECM) of IS continuance based on effort-accuracy model (EAM) for predicting and explaining continuous usage of online product recommendation (OPR) that has been ignored in prior literature. The proposed OPR continuance model, incorporating the post-adoption beliefs of perceived usefulness, perceived decision quality and perceived decision effort, was empirically validated with data collected from an online survey of 626 existing users of the OPR. Results indicated a good explanatory power of the OPR continuance model (R2 = 62.1% of OPR continuance intention, R2 = 53% of satisfaction, R2 = 50.5% of perceived usefulness, and R2 = 9% of perceived decision effort, and R2 = 72.3% of perceived decision quality), with all major paths supported except one. We also analysed the data on the original ECM that reveals lower variances explained …
引用总数
202020212022202320241714101