作者
Erika Shehan Poole, Marshini Chetty, Rebecca E Grinter, W Keith Edwards
发表日期
2008/2/25
图书
Proceedings of the 7th ACM conference on Designing interactive systems
页码范围
455-464
简介
As computing migrates from the workplace to the home, householders must tackle problems of home network maintenance. Often they lack the technical knowledge or motivation to complete these tasks, making the user experience of home network maintenance frustrating. In response to these difficulties, many householders rely on handwritten reminders or interactive networking tools that are ill-suited for the home environment. In this paper, we seek to understand how to design better home network management tools through a study of sketches created by 40 people in 18 households. In our study, we obtained information about householders' knowledge, practices and needs with respect to home networking. Based on our results, we present guidelines for transforming the user experience of home network management.
引用总数
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学术搜索中的文章
ES Poole, M Chetty, RE Grinter, WK Edwards - Proceedings of the 7th ACM conference on Designing …, 2008