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The paradigm shift towards a customer focused mass customization in Industry 4.0 and corresponding Logistics 4.0 requires technical solutions to make these approaches economically viable. When human workers on the shopfloor are faced with these technologies, however, they can be the source of fear and resistance. Applications for mobile devices are a user-friendly component of a digitization strategy in this light. A real life example from the printing industry is highlighting how apps can be used to save money, improve process reliability and increase worker satisfaction at the same time.