作者
Alexandru L Ginsca, Adrian Popescu, Mihai Lupu
发表日期
2015
期刊
Foundations and Trends® in Information Retrieval
卷号
9
期号
5
页码范围
355-475
简介
Credibility, as the general concept covering trustworthiness and expertise, but also quality and reliability, is strongly debated in philosophy, psychology, and sociology, and its adoption in computer science is therefore fraught with difficulties. Yet its importance has grown in the information access community because of two complementing factors: on one hand, it is relatively difficult to precisely point to the source of a piece of information, and on the other hand, complex algorithms, statistical machine learning, artificial intelligence, make decisions on behalf of the users, with little oversight from the users themselves. This survey presents a detailed analysis of existing credibility models from different information seeking research areas, with focus on the Web and its pervasive social component. It shows that there is a very rich body of work pertaining to different aspects and interpretations of credibility, particularly for different types of textual content (eg, Web sites, blogs, tweets), but also to other modalities (videos, images, audio) and topics (eg, health care). After an introduction placing credibility in the context of other sciences and relating it to trust, we argue for a quartic decomposition of credibility: expertise and trustworthiness, well documented in the literature and predominantly related to information source, and quality and reliability, raised to the status of equal partners because the source is often impossible to detect, and predominantly related to the content. The second half of the survey provides the reader with access points to the literature, grouped by research interests. Section 3 reviews general research directions: the factors that contribute to …
引用总数
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学术搜索中的文章
AL Ginsca, A Popescu, M Lupu - foundations and trends® in information retrieval, 2015