作者
Carmela Donato, Matteo De Angelis, Cesare Amatulli
发表日期
2019
研讨会论文
Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) 21
页码范围
669-669
出版商
Springer International Publishing
简介
Luxury industry and corporate social responsibility (CSR) activates are generally considered as incompatible concepts by consumers. This is because luxury is generally related to hedonism, excess, and ostentation, while CSR is generally based on sobriety, moderation, and ethics. However, nowadays more and more luxury companies seem highly committed toward sustainability. For example, Tiffany started certifying its diamonds as “conflict-free,” Chanel incorporated “earthy materials” in its 2016 collection, and Bulgari has recently funded restoration of Rome’s Spanish Steps. Therefore, it seems plausible the presence of a certain compatibility degree between luxury and CSR activities. However, this issue has received very limited empirical investigation from marketing literature. As a consequence, the present research aims to empirically test whether and under what conditions consumers react to …
引用总数
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