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In a broad sense, social media refers to a conversational, distributed mode of content generation, dissemination, and communication among communities. Different from broadcast-based traditional and industrial media, social media has torn down the boundaries between authorship and readership, while the information consumption and dissemination process is becoming intrinsically intertwined with the process of generating and sharing information. This special issue samples the state of the art in social media analytics and intelligence research that has direct relevance to the AI subfield from either an methodological or domain perspective.